{"id":8616,"date":"2026-03-11T11:27:22","date_gmt":"2026-03-11T10:27:22","guid":{"rendered":"https:\/\/extraswp.com\/?post_type=product&p=8616"},"modified":"2026-03-11T11:27:22","modified_gmt":"2026-03-11T10:27:22","slug":"woocommerce-support-ticket-system","status":"publish","type":"product","link":"https:\/\/extraswp.com\/fr\/product\/woocommerce-support-ticket-system\/","title":{"rendered":"WooCommerce Support Ticket System"},"content":{"rendered":"

WooCommerce Support Ticket System<\/strong>\u00a0se integra perfectamente en tu instalaci\u00f3n de WooCommerce, a\u00f1adiendo un sistema para gestionar tickets de soporte de clientes y pedidos. De esta forma, el administrador de la tienda puede realizar f\u00e1cilmente el seguimiento y dar soporte a cualquier incidencia de pedidos o usuarios.<\/p>\n

Caracter\u00edsticas de\u00a0WooCommerce Support Ticket System<\/em><\/h2>\n
    \n
  • El usuario puede enviar tickets (o ver los tickets abiertos para \u00e9l por el administrador) en un \u00e1rea especial.<\/li>\n
  • Los mensajes del ticket se ven en un hilo y cada mensaje puede opcionalmente contener archivos adjuntos.<\/li>\n
  • El administrador puede gestionar los tickets en una zona especial del \u00e1rea de administraci\u00f3n.<\/li>\n
  • De cada ticket se pueden ver el hilo de mensajes, los detalles del cliente y del pedido y el estado del ticket.<\/li>\n
  • Sistema de pago por abrir ticket de soporte.<\/li>\n
  • Notificaciones por correo electr\u00f3nico.<\/li>\n
  • Personalizaci\u00f3n de estados de ticket, asunto, l\u00edmite de tama\u00f1o de adjuntos, l\u00edmite de caracteres por mensaje, etc.<\/li>\n
  • El gestor de la tienda puede asignar la gesti\u00f3n de un ticket a un colaborador espec\u00edfico.<\/li>\n
  • Soporte multiling\u00fce compatible con\u00a0WPML.<\/li>\n<\/ul>\n

    Sobre\u00a0WooCommerce Support Ticket System<\/em><\/h2>\n

    Entre las funcionalidades m\u00e1s destacadas de\u00a0WooCommerce Support Ticket System<\/em>, se encuentran la posibilidad de crear, asignar y gestionar tickets de soporte directamente desde el panel de administraci\u00f3n de WordPress. Cada ticket permite a\u00f1adir informaci\u00f3n detallada sobre la consulta del cliente, incluyendo archivos adjuntos, que permiten una comunicaci\u00f3n m\u00e1s completa entre cliente y soporte.<\/p>\n

    El sistema de tickets de\u00a0WooCommerce Support Ticket System<\/em>\u00a0facilita adem\u00e1s la categorizaci\u00f3n y priorizaci\u00f3n de cada solicitud. Esto ayuda a los agentes a identificar r\u00e1pidamente los problemas m\u00e1s urgentes y gestionar de forma eficiente el flujo de trabajo. Al permitir clasificar los tickets en varias categor\u00edas y asignarles niveles de prioridad, los administradores pueden garantizar que los problemas cr\u00edticos se resuelvan de manera oportuna.<\/p>\n

    Una de las funcionalidades clave de\u00a0WooCommerce Support Ticket System<\/em>\u00a0es la capacidad de gestionar diferentes roles de usuario dentro del sistema de soporte. Los administradores pueden asignar roles espec\u00edficos a los agentes de soporte, lo que les permite controlar el acceso a determinadas funciones y \u00e1reas dentro del sistema. Esto es particularmente \u00fatil en equipos de soporte donde algunos agentes tienen niveles de responsabilidad diferentes.<\/p>\n

    El sistema permite a los agentes ver y gestionar solo aquellos tickets que les han sido asignados, evitando la saturaci\u00f3n de la bandeja de tickets y facilitando la organizaci\u00f3n del equipo. Adem\u00e1s, se pueden configurar permisos para que solo ciertos roles puedan cerrar tickets, asignarlos o reabrir casos espec\u00edficos.<\/p>","protected":false},"excerpt":{"rendered":"

    Descargar WooCommerce Support Ticket System versi\u00f3n 18.4<\/strong><\/div>\n
    \n
      \n
    • Por s\u00f3lo\u00a04,99\u20ac<\/span><\/bdi><\/span>\u00a0obtienes el plugin original<\/li>\n
    • T\u00e9l\u00e9chargement imm\u00e9diat apr\u00e8s paiement, sans attendre<\/li>\n
    • Exactement les m\u00eames fichiers distribu\u00e9s par CodeCanyon<\/li>\n
    • Vous pouvez utiliser le plugin sur autant de sites Web que vous le souhaitez<\/li>\n
    • Vous recevez des fichiers intacts et non modifi\u00e9s (pas de annul\u00e9s<\/i> ni de cracks<\/i>)<\/li>\n
    • Fichiers 100 % propres et sans virus<\/li>\n<\/ul>\n<\/div>","protected":false},"featured_media":8617,"template":"","meta":[],"product_cat":[20],"product_tag":[],"class_list":["post-8616","product","type-product","status-publish","has-post-thumbnail","product_cat-plugins-premium","first","instock","downloadable","virtual","taxable","purchasable","product-type-simple"],"yoast_head":"\nPlugin WooCommerce Support Ticket System - Extras WP<\/title>\n<meta name=\"description\" content=\"Descarga el plugin WooCommerce Support Ticket System para para gestionar tickets de soporte de clientes y pedidos. 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